DROP Connect Automation Experts
Bringing Cleaner, Healthier Water to Every Home
What Is DROP Connect
DROP Connect is a smart water management system that monitors your home’s water 24/7 and protects it from leak damage. At the heart of the system is the DROP Hub, which communicates with leak detectors, valves, and sensors throughout your home. On city water, the Home Protection Valve uses a built-in flow meter and pressure sensors to catch continuous flow, leaky toilets, and even small leaks — and can shut off your water automatically or right from the app. On well water, the Pump Controller monitors water usage and pump health, alerting you to excessive usage before a burst pipe or appliance leak turns into water damage.
When Is DROP Connect Necessary?
DROP Connect is for anyone who’s ever worried about what their plumbing is doing while they’re away — a burst pipe in winter, a failed washing machine hose, a toilet that runs all night. It’s also a natural upgrade if you have or are adding a water softener: the DROP Salt Sensor notifies you when it’s time to add salt before you run out. From the DROP Connect app, you can check your water status from anywhere, control your equipment, track usage, and get alerts by text, email, and push notification.
What Is Required For DROP Connect?
Getting started is simple — we install the protection kit that matches your home. The City Home Protection Kit includes a DROP Hub, Home Protection Valve, and two leak detectors. The Well Home Protection Kit includes a DROP Hub, Pump Controller, meter, and two leak detectors. Already have a softener? The Salt Sensor Kit adds smart salt monitoring on its own. A single hub can manage hundreds of DROP devices, so your system can grow over time — all you need is home Wi-Fi and the DROP Connect app on your phone.
Meet Ben
Our mission is simple: Help North Carolina families enjoy cleaner, healthier water. You'll receive honest recommendations, transparent testing, and friendly service from people who genuinely care.
We love our Westinghouse Whole Home Water Filtration System! It's comforting to know the water that we are drinking is safe and healthy for us. The soft water feels amazing on your hair and skin when you take a shower too! ! We had no idea how bad the water quality was until Ben came out to test our water. We are so glad we made the investment to fix our water! I would highly recommend this company. They follow through on everything promised!
Ben Is a super fine fellow! He delivered on everything he said he would. The installer, i don't know his name, came the very next day to install the water softener. I absolutely love the water in the water softener system! My hair is softer and less frizzy. My skin is softer and not as dry and we have to only use a tiny bit of soap, shampoo, dish liquid, cleaner, deodorizer, that they provided to me!!! And they smell fantastic!! I will recommend this company for the rest of my life!!
Hubby and I just purchased a home and one of the first things I wanted to get was a whole home filtration system and filtration for our drinking water. Ben was incredibly knowledgeable on not only the water in our area, but on all the benefits of their system and what they had to offer and how it would benefit our family. Ben was with us every step of the way and continues to stay in contact with our family to ensure we are happy and to answer any follow-up questions. Customer service is AMAZING. We are incredibly happy with our system so far and it’s been a month. In that short time, our skin and hair feels so much healthier. I’m also incredibly happy that we have the reverse osmosis filtration for our drinking water, knowing all harsh chemicals are removed. You will not be disappointed!! Thank you Ben!!
Ben was GREAT and walking our family through the entire process. We are extremely happy with the service he provided. We couldn’t have asked for a more attentive and helpful person to get us the water that we now know we absolutely needed. Awesome guy and company.
Had an awesome experience with Ben. Super friendly, easy to talk to, and really knew his stuff. There was no pressure to buy, just honest advice and clear explanations. The entire process—from consultation to installation—was smooth and professional. I really appreciate their patience in answering all my questions and following up to make sure everything was lovely. Loving the clean water now—thanks again, Ben! Highly recommend working with him.
We absolutely love our new water filtration system! Ben was so knowledgeable, & one of the nicest people we have ever met. I can’t even describe the difference in the taste of the water, or how clean you feel after a shower. I wish we had done this years ago. The installation was smooth, the service was top-notch, and the difference in our water is night and day. You can taste and feel the quality. It’s rare these days to come across a company that delivers both world-class service and unmatched integrity—but Ben and his team do just that. If you’re even thinking about improving your water quality, do yourself a favor and reach out to Ben. Five stars all the way. Highly recommended!
3-Step Process For Your DROP Connect Automation Needs
Contact Us
Start by completing the 'Get a Free Quote' form on our website to share your Water Treatment Solutions needs with us so we can take care of you.
Schedule Your Estimate
Next, we'll arrange a property visit at a time that works for you to provide an in-person estimate for your Water Treatment Solutions needs.
Get The Job Done
After you approve our estimate, we'll schedule a date to complete the job. Our team will work hard to exceed your expectations!
HAVE QUESTIONS?
Frequently Asked Questions
How long does the appointment take?
Your appointment typically lasts 30–60 minutes, depending on your home's water and any questions you have. Our goal is to help you understand exactly what's in your water and provide clear answers, so you'll never feel rushed.
Is the water test really free?
Yes. Our in-home water analysis is complimentary, and there is no obligation to purchase.
Do I have to buy anything?
No. Our Water Analyst will explain your results and available solutions, but the decision is completely yours.
What should I expect?
A trained Water Analyst will meet with you, discuss your concerns, test your water, explain the results, and recommend solutions based on your home and water source.
What will my water be tested for?
Testing may include hardness, chlorine, pH, iron, total dissolved solids, and other indicators based on whether your home uses municipal or well water. Some contaminants require certified laboratory testing.
Schedule Your Free Analysis
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